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Host a Data Help Desk
Home
About
What is a data help desk?
Why host a data help desk?
Step-by-step planning
Overview of planning
Detailed planning steps
For organizers
What to expect
What you'll need
Connections needed
Location & infrastructure
Advertising
Volunteers & experts
Content
Website
Success metrics
People & support
Roles to fill
Recruiting volunteers
Recruiting data experts
Vetting volunteers
Onboarding staff
Docs for volunteers
Supporting volunteers
Things to consider
Types of users
Desk atmosphere
Survey forms
Funding & sponsorship
Giving acknowledgement
For volunteers
What to expect
Question types
Interacting with users
User interaction overview
Communication skills
Resources
List of data repositories
Questions from users
Email templates
Example media messages
Resources - data & software
Resources - data help desks
Content - Working with data
One-pager ideas
Presentation ideas
Scheduling
FAQ
Contact
For volunteers
Interacting with users
Interacting with Users
add content
Table of contents
User interaction overview
Communication skills