Resources: Data Help Desks
ESIP data help desk Slack channel
We highly recommend that you join #datahelpdesk-experts Slack Channel within the ESIP Slack workspace. If you are not a member of the ESIP Slack Channel, contact megancarter@esipfed.org to get an invite. Then, find and join the #datahelpdesk-experts channel.
figshare
figshare search on “Data Help Desk”
Online articles
2019 Wiki: ESA 2019 Data Help Desk
Data Questions? Data Help Desk has the Answers
Virtual data help desk planning guide
Journal articles
Carter, Megan; Robinson, Erin (2020): Insights from Engaging with Scientists at Data Help Desks during Scientific Meetings. ESIP. Presentation. https://doi.org/10.6084/m9.figshare.12827582.v1
Carter, Megan (2020): Data Help Desk Planning Tips. ESIP. Online resource. https://doi.org/10.6084/m9.figshare.12827717.v1
Bishop, Bradley; Borden, Rose (2019): Data Help Desk: Informing Science Data Help Desk Staffing through Transaction Analysis. ESIP. Report. https://doi.org/10.6084/m9.figshare.9699866.v1
Bishop, B.W., & Borden, R.M. (2020). Scientists’ Research Data Management Questions: Lessons Learned at a Data Help Desk. portal: Libraries and the Academy 20(4), 677-692. https://dx.doi.org/10.1353/pla.2020.0032.
Posters
Data Help Desk: Informing Science Data Help Desk Staffing through Transaction Analysis
Videos
Playlist of YouTube videos from Data Help Desk at EGU
EGU/AGU/ESIP Virtual Data Help Desk 2020 - NASA GES DISC Data Rods Demonstration Video