Types of Questions Asked at a Data Help Desk
Students, postdocs, early career researchers, and established scientists can all benefit from using the output of a data help desk to manage their research projects, collaborate with others, and ensure the preservation and sharing of their research data.
A list of common questions can be found in the resources section of this website: Questions from users.
- General inquiries:
- What is the purpose of the data help desk?
- How do I get started with using the service?
- What are the benefits of using the data help desk?
- Data management and curation:
- How do I create a data package or archive?
- What metadata standards should I use for my data?
- How do I ensure data quality and integrity?
- Repository and storage options:
- Which repositories are available for storing my data?
- What are the requirements for data storage and access?
- Can I store sensitive or confidential data in the repository?
- Data sharing and collaboration:
- How do I share my data with others?
- What are the best practices for collaborating on datasets?
- Can I request access to someone else’s data?
- Data preservation and long-term access:
- What measures are taken to ensure data preservation and long-term access?
- How can I contribute to data preservation efforts?
- Are there any specific requirements for data archiving or deposition?
- Technical issues and troubleshooting:
- Why is my data not accessible?
- How do I resolve errors or technical issues with the repository?
- Can you assist me with formatting or converting data formats?
- Policy and governance questions:
- What are the data sharing policies for the organization/ repository?
- Are there any specific requirements for data ownership or usage rights?
- How does the data help desk handle intellectual property issues?
- General questions about services and support:
- Can I request a consultation or meeting time to discuss my data management needs?
- Are there any upcoming events or training sessions related to data management?